Q |
Will the Rail Rockit only work on a deck? |
A |
No, the Rail Rockit will fit any square wooden post from 1 1/4” to 1 1/2”. |
Q |
How much weight will a Rail Rockit hold? |
A |
Each set of 2 will hold up to 50 Lbs safely when installed properly. |
Q |
What is the Rail Rockit made of? |
A |
The Rail Rockit is made from Carbon Steel Alloy, powder coated black for long life. |
Q |
What size pickets will the Rail Rockit fit? |
A |
The Rail Rockit is designed to fit 1 1/2” square posts. Adapters are provided to allow installation on posts ranging in size from 1 1/4” square to 1 1/2” square. |
Q |
What is your return policy? |
A |
We offer a 30 day money back guarantee, Customer pays shipping charges to return product. We will refund the purchase price of the product only. |
Q |
How will the product be shipped? |
A |
Federal Express and United States Postal Service. |
Q |
How long will it take to get my order? |
A |
2 to 10 Weeks including packaging and shipping. |
Q |
Can I track my order? |
A |
Yes, when your order is shipped you will receive a tracking number. |
Q |
What is included with my order? |
A |
2 Rail Rockit planter brackets, 2 6” Pot Extenders, 8 universal adapters, 1 instruction manual with plans to build your own wooden planter box. |
Q |
What are the shipping charges? |
A |
$8.95 for the first set . $3 for each additional set. (Applies to each shipping address) |
Q |
What are the Processing charges? |
A |
No, we do not charge a separate processing fee. |
Q |
How much is the tax on my order? |
A |
Sales tax is charged to North Carolina residents only, current rate is 7.75%. |
Q |
Does the pot extender affect the weight carrying ability of the Rail Rockit? |
A |
No. |
Q |
How much weight will the 6” Pot Extender hold? |
A |
Each Pot Extender will hold up to 10 Lbs. |
Q |
Can I sit or stand on the Rail Rockit? |
A |
NO. The Rail Rockit is not designed to support people in any way. |
Q |
Can I use the pot extenders separate from the Rail Rockit? |
A |
No, the custom pot extenders are designed to work in conjunction with the Rail Rockit. |
Q |
Why does it cost so much to ship the Rail Rockit? |
A |
Rail Rockit is made of a high quality carbon steel, the shipping weight of the set is over 3 pounds. Which results in higher shipping charges. Believe me, you will be impressed with the quality of our products. |
Q |
Do you offer any other products? |
A |
Our 2010 line of products will expand our offering to include, Individual Pot brackets, to fit directly on 4 X 4 posts, as well as standard pickets. |
Q |
Do you have any other colors? |
A |
No, However some of customers have spray painted their Rail Rockit to match their deck colors. |
Q |
What size pots will the Pot Extenders hold? |
A |
The Pot Extenders are designed to hold a 6” round pots. |
